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Oct 21, 2024

Servitization of wine production: is wine tourism creating value for independent wineries?

A new research report by Claire Lamoureux, Great Wine Capitals International Research Grant Winner 2023, sheds light on how wine tourism is transforming independent wineries, offering them both financial and non-financial benefits. The results of her research report will be presented during the Great Wine Capitals Annual Conference in Verona on October 24, 2024.
Wine Tourism Creates Value for Independent Wineries
Claire Lamoureux

Claire Lamoureux is doing her PhD in KEDGE Business School, Bordeaux

The study presented during the GWC Annual General Conference 2024 reveals that wine tourism contributes to multiple dimensions of value creation, from strengthening customer relationships and enhancing brand image to fostering sustainability and innovation. Key findings emphasize the importance of digital transformation, staff expertise, and sustainability practices in creating immersive and memorable experiences for visitors.

 

Despite the challenges in measuring profitability, the research suggests that wine tourism provides a vital opportunity for wineries to differentiate themselves and thrive. By aligning with visitor expectations—such as authenticity, quality, and nature-based experiences—wineries can increase customer satisfaction and loyalty. The report also offers strategic recommendations for maximizing the benefits of wine tourism, including investments in infrastructure, technology, and regional collaboration.

 

To explore the detailed findings and recommendations, read the full report: GWC International Research Grant Final Report 2024 – Claire Lamoureux

 

Learn more about the Great Wine Capitals International Research Grant 

Meet 2024 International Research Grant Winners